Accessibility Statement

Accessibility at AdemeroInclusive by Design

We are committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards.

Compliance Standards

Our commitment to meeting and exceeding accessibility standards. We maintain compliance with WCAG 2.1 Level AA, which addresses the widest range of accessibility needs. WCAG Level A covers basic accessibility features, Level AA adds enhanced requirements for perceivable, operable, and understandable content, and Level AAA provides the highest level of accessibility support. Our conformance ensures compatibility with all major assistive technologies including screen readers, magnification software, and voice control systems.

WCAG 2.1 AA

Web Content Accessibility Guidelines

AA Compliant

ADA Compliance

Americans with Disabilities Act

Compliant

Section 508

US Federal Accessibility Standard

Compliant
Conformance Information

Current Status:

  • Conformance Level:WCAG 2.1 AA
  • Last Updated:December 2024

Scope:

This accessibility statement applies to the Ademero website and all associated web applications.

Accessibility Features

Comprehensive accessibility features designed to provide an inclusive experience for all users.

Visual Accessibility
  • High contrast color schemes available
  • Scalable text up to 200% without loss of functionality
  • Alternative text for all images and graphics
  • Clear visual focus indicators
  • Color is not the only means of conveying information
  • Consistent navigation and layout patterns
Auditory Accessibility
  • Captions available for all video content
  • Audio descriptions for visual content
  • Text alternatives for audio content
  • Visual indicators for audio alerts
  • No auto-playing audio content
  • Volume control for all audio elements
Motor Accessibility
  • Full keyboard navigation support
  • No time-based interactions required
  • Large clickable areas for buttons and links
  • Drag and drop alternatives provided
  • No seizure-inducing content
  • Pause, stop, or hide moving content
Cognitive Accessibility
  • Clear and simple language used
  • Consistent navigation patterns
  • Error messages are descriptive and helpful
  • Form fields have clear labels and instructions
  • Important actions require confirmation
  • Help documentation readily available

Keyboard Navigation

Complete keyboard accessibility for users who cannot use a mouse. All functionality is accessible using the Tab key to navigate between interactive elements, Enter to activate buttons and links, and Escape to close dialogs. Skip-to-content links allow users to bypass navigation sections quickly. Form fields display visible focus indicators, and tab order follows logical page structure. Users can customize keyboard shortcuts and use arrow keys in menus and dropdown lists.

Assistive Technology Support

Our platform is designed to work seamlessly with all major assistive technologies. We provide full compatibility with screen readers like NVDA, JAWS, and VoiceOver, enabling users to navigate and interact with all content. Beyond screen readers, we support voice control systems, switch navigation devices, eye-tracking technology, and screen magnification tools. Every interactive element is keyboard accessible with clear focus indicators, allowing users to navigate without a mouse.

Screen Readers

Fully Supported

Full compatibility with NVDA, JAWS, VoiceOver, and TalkBack

Voice Control

Fully Supported

Voice navigation and dictation software support

Switch Navigation

Fully Supported

Single-switch and multiple-switch navigation devices

Eye Tracking

Fully Supported

Eye-tracking devices for cursor control

Magnification

Fully Supported

Screen magnification and zoom software

High Contrast

Fully Supported

High contrast and custom color scheme tools

Our Commitment

Accessibility is not a destination but a continuous journey of improvement.

Ongoing Testing

We conduct regular accessibility audits and user testing with people with disabilities

Staff Training

Our development team receives regular training on accessibility best practices

User Feedback

We actively seek and respond to feedback from users with disabilities

Continuous Improvement

Accessibility is integrated into our development process and product roadmap

Quick Access

Fast links to accessibility resources and guides.

Accessibility Features Guide

Learn about all accessibility features available

Access Guide

Keyboard Navigation Guide

Complete keyboard shortcuts and navigation instructions

Access Guide

Screen Reader Guide

Optimized usage guide for screen reader users

Access Guide

Report Accessibility Issue

Submit feedback about accessibility barriers

Access Guide

Accessibility Support

We're here to help. Contact us about accessibility questions, feedback, or issues.

Email

For accessibility-related questions and feedback

accessibility@ademero.com
Response: 24-48 hours

Phone

Voice support with TTY relay available

+1 (863) 937-0272
Response: Business hours

Support Ticket

Through our accessible support portal

Submit a ticket
Response: 24 hours

Live Chat

Real-time assistance with screen reader support

Chat support
Response: During business hours

For immediate assistance with accessibility issues, please use our priority contact methods. We maintain a dedicated accessibility team available 24-48 hours to address accessibility barriers and implement reasonable accommodations. If you encounter any accessibility problems or need assistance accessing features, please don't hesitate to contact us. We take all accessibility feedback seriously and use it to continuously improve our platform for all users.

Help Us Improve

Your feedback helps us create a more accessible experience for everyone. Let us know how we can better serve your accessibility needs.