Serving North Americawith Excellence
From coast to coast, we provide enterprise-grade document management solutions tailored to North American businesses, regulations, and market needs.
Our North American Offices
Strategic locations across the United States and Canada to serve you better.
Our main headquarters housing executive leadership, product development, and primary customer support.
Contact Information
Austin, TX 78701
Specializations
Industries We Serve
Specialized solutions for North America's leading industries with deep regulatory and compliance expertise.
Healthcare
HIPAA-compliant solutions for hospitals, clinics, and healthcare networks
Financial Services
SOX and regulatory compliance for banks, credit unions, and investment firms
Government
Federal, state, and local government document management solutions
Legal
Case management and document control for law firms and legal departments
Manufacturing
Quality control and compliance documentation for manufacturing operations
Education
Student records and administrative document management for schools and universities
Our North American Presence
Building a stronger continent through innovative document management solutions
Regional Leadership
With over a decade of operations in North America, Ademero has established itself as a trusted partner for enterprise document management across the United States and Canada. Our regional headquarters in Austin serves as the nerve center for innovation and customer success, while strategically positioned offices in San Francisco, New York, and Toronto ensure local expertise and responsiveness.
Our North American operations employ more than 320 dedicated professionals who combine technical excellence with deep market knowledge. Each team member is trained in the regulatory requirements specific to their region, whether that's HIPAA compliance for healthcare, SOX requirements for financial services, or provincial regulations in Canada.
We've invested significantly in building infrastructure that meets the demanding needs of North American enterprises, including redundant data centers, multiple compliance certifications, and dedicated security teams monitoring our systems 24/7.
Market Commitment
North America represents our largest and most strategically important market, accounting for over 70% of our global customer base. This commitment is reflected not just in our headcount and office locations, but in our product roadmap, which is heavily influenced by feedback from our North American customers.
We understand that North American businesses operate in a complex regulatory environment. From HIPAA and GDPR compliance to state-specific privacy laws and industry regulations, our solutions are purpose-built to handle these requirements without compromise. Our compliance team constantly monitors regulatory changes to ensure our platform stays ahead of requirements.
Beyond compliance, we're committed to supporting the long-term success of North American organizations. This means regular training programs, industry conferences, user groups, and continuous product innovation based on regional feedback. Our customer success teams work proactively with organizations to maximize their return on investment.
Leading organizations across every major North American industry
Deep understanding of North American markets, regulations, and business culture
Industry-leading retention rate reflecting our commitment to customer success
Strategic Partnerships
We work with leading technology partners to deliver integrated solutions.
Microsoft
Deep integration with Microsoft 365 and Azure cloud services
Amazon Web Services
Certified AWS solutions for enterprise document management
Salesforce
Native Salesforce integration for document workflow automation
ServiceNow
Integrated service management and document processing workflows
24/7 North American Support
Our dedicated support teams across multiple time zones ensure you always have access to expert assistance when you need it.
Round-the-Clock
24/7 technical support coverage
Local Expertise
Regional specialists who understand your market
Rapid Response
Average response time under 15 minutes