SupportDocumentationBackup & Disaster Recovery Guide
Operations
20 min read
Last updated: 2024-01-15

Backup & Disaster Recovery Guide

Backup Overview

Ademero provides comprehensive backup and disaster recovery capabilities to ensure your documents and data are always protected. In today's digital landscape, data loss can be catastrophic for any organization. Whether caused by accidental deletion, hardware failure, ransomware attacks, or natural disasters, losing critical business documents can halt operations and damage customer relationships. Ademero's enterprise-grade backup infrastructure is designed to protect your most valuable assets with multiple layers of redundancy, geographic distribution, and automated recovery mechanisms. This guide walks you through backup strategies, recovery procedures, and best practices to ensure business continuity.

Backup Architecture

Multi-layered backup strategy with redundancy at every level. Ademero's architecture is built on the industry-standard 3-2-1 backup rule: three copies of data, stored on two different media types, with one copy stored offsite. This approach ensures that even in the worst-case scenario—simultaneous failures across multiple systems—your data remains recoverable:

Recovery Objectives

Service level commitments that define our backup SLAs. Recovery Point Objective (RPO) refers to the maximum acceptable data loss measured in time, while Recovery Time Objective (RTO) defines the maximum acceptable downtime. Our infrastructure is designed to exceed industry standards for critical business applications:

MetricTargetDescription
RPO< 1 hourRecovery Point Objective - Maximum data loss
RTO< 4 hoursRecovery Time Objective - Maximum downtime
Uptime SLA99.9%Annual uptime guarantee
Backup Success99.99%Successful backup completion rate

Backup Types

Multiple backup methods ensure comprehensive protection.

Continuous Replication

Real-time data replication to secondary sites:

Scheduled Backups

Regular backup schedules:

Backup TypeFrequencyRetentionScope
Full BackupWeekly4 weeksAll data
IncrementalDaily7 daysChanges only
Transaction LogHourly48 hoursDatabase logs
ConfigurationOn change90 daysSystem settings
Long-term ArchiveMonthly7 yearsCompliance data

Snapshot Backups

Point-in-time snapshots for instant recovery:

Data Protection

Security measures for backup data. Backup security is as important as the backup process itself. Your backups are only valuable if they remain confidential, intact, and accessible. Ademero implements defense-in-depth strategies to protect backup data from unauthorized access, corruption, and theft. This includes encryption at multiple layers, strict access controls, and continuous validation to ensure data integrity throughout its lifecycle.

Encryption

All backup data is encrypted using industry-leading standards. Data is protected both in motion and at rest, ensuring complete confidentiality and compliance with regulatory requirements like HIPAA, GDPR, and SOC 2:

Access Control

Restricted access to backup systems using zero-trust principles. We implement granular permission controls to ensure only authorized personnel can access backup data. Role-based access control (RBAC) allows organizations to define precisely who can view, restore, or manage backups:

Backup Validation

Regular testing ensures backup integrity and recoverability. We validate every backup automatically and conduct periodic full recovery tests to ensure that when disaster strikes, your data can actually be restored. A backup you can&apos;t restore from is worthless:

// Backup validation process
1. Automated integrity checks (daily)
2. Random restore testing (weekly)
3. Full disaster recovery drill (quarterly)
4. Compliance verification (monthly)
5. Performance benchmarking (monthly)

Recovery Procedures

Step-by-step recovery processes for different scenarios.

Document Recovery

Restore individual documents or folders:

Point-in-Time Recovery

Restore system to specific moment:

Disaster Recovery

Full system recovery after major incident:

PhaseActionsDuration
AssessmentEvaluate damage, activate DR team30 min
FailoverSwitch to DR site1 hour
ValidationTest core functionality1 hour
CommunicationNotify users and stakeholders30 min
MonitoringTrack performance and issuesOngoing
FailbackReturn to primary when ready2-4 hours

Business Continuity

Maintain operations during disruptions.

DR Sites

Geographic distribution for resilience:

Failover Process

Automatic and manual failover options:

// Failover decision tree
if (primary_site_down) {
  if (auto_failover_enabled && health_check_failed) {
    initiate_automatic_failover();
  } else if (manual_approval_received) {
    initiate_manual_failover();
  }
  notify_stakeholders();
  update_dns_records();
  validate_services();
}

Communication Plan

Stakeholder notification during incidents:

Self-Service Recovery

Users can restore their own content.

User Recovery Options

Available self-service features:

Recovery Permissions

Control who can perform recoveries:

RoleRecovery Capabilities
UserOwn documents, recycle bin
ManagerDepartment documents, 7-day window
AdminAll documents, 30-day window
Recovery AdminFull recovery, any timeframe

Backup Monitoring

Track backup health and performance.

Monitoring Dashboard

Real-time backup status:

Backup Reports

Regular backup performance reports:

Testing & Validation

Regular testing ensures recovery readiness.

Test Schedule

Structured testing program:

Test TypeFrequencyScope
Backup VerificationDailyAutomated checksums
File RecoveryWeeklyRandom file restore
Application RecoveryMonthlyFull app restore
DR DrillQuarterlyComplete failover
Annual DR ExerciseYearlyFull scenario test

Test Documentation

Record all test results:

Cloud Backup

Leverage cloud storage for additional protection.

Cloud Providers

Multi-cloud backup strategy:

Hybrid Backup

Combine on-premise and cloud backups for optimal protection and recovery speed.

Best Practices

Ensure effective backup and recovery. A robust backup strategy requires more than just setting up automated jobs. Organizations must establish comprehensive practices that cover planning, execution, testing, and continuous improvement. These best practices have been developed through years of operational experience and industry research:

  • Follow 3-2-1 backup rule (3 copies, 2 media types, 1 offsite)
  • Test recoveries regularly to verify backup integrity
  • Document recovery procedures with step-by-step instructions
  • Train staff on disaster recovery procedures and responsibilities
  • Monitor backup success rates and investigate failures immediately
  • Review and update DR plan annually or after significant changes
  • Maintain current contact lists and escalation procedures
  • Automate backup processes to reduce human error
  • Consider compliance requirements (HIPAA, GDPR, PCI-DSS, etc.)
  • Plan for worst-case scenarios including ransomware attacks
  • Implement backup retention policies aligned with data lifecycle
  • Use immutable backups to protect against ransomware
  • Test disaster recovery in isolated environment before failover
  • Document all backup procedures and recovery playbooks

Common Scenarios & Solutions

Real-world examples of how Ademero backup capabilities address common challenges. Organizations face diverse backup and recovery scenarios depending on their industry, size, and operational model. Understanding how to address these scenarios ensures you&apos;re prepared when issues arise:

Accidental Deletion

Users often accidentally delete important files. Ademero&apos;s recycle bin retention and version history allow users to recover deleted content within 30 days, and administrators can restore content up to 90 days back through the recovery console.

Ransomware Recovery

Ransomware attacks have become increasingly common. Ademero protects against ransomware through immutable backups that cannot be modified, air-gapped backup storage, and rapid recovery capabilities to restore systems in hours rather than days.

Data Center Failure

Complete data center failures are rare but catastrophic. With geographic redundancy across multiple regions and continuous replication, Ademero automatically fails over to secondary sites, typically with under 4 hours of downtime.

Compliance Audit

Regulatory audits require proof of data protection measures. Ademero provides detailed backup verification reports, recovery test documentation, and audit logs demonstrating compliance with industry standards.