SupportDocumentationReporting & Analytics Guide
Analytics
18 min read
Last updated: 2024-01-15

Reporting & Analytics Guide

Analytics Overview

Ademero provides comprehensive analytics and reporting tools to help you understand document usage, workflow performance, and system efficiency.

Key Capabilities

Transform document data into actionable insights:

Executive Dashboard

High-level overview of system performance and usage.

Dashboard Widgets

Key metrics displayed on the main dashboard:

WidgetMetricsUpdate Frequency
Document ActivityUploads, downloads, viewsReal-time
User ActivityActive users, logins, actionsReal-time
Storage UsageTotal size, growth trendHourly
Workflow PerformanceCompletion rates, bottlenecksReal-time
System HealthResponse time, uptimeEvery 5 min
Compliance StatusRetention, audit eventsDaily

Customizing Dashboards

Create role-specific dashboards by adding, removing, and arranging widgets to focus on relevant metrics.

Pre-built Reports

Ready-to-use reports for common business needs.

Document Reports

Track document lifecycle and usage:

User Reports

Monitor user activity and adoption:

Workflow Reports

Analyze process efficiency:

Compliance Reports

Ensure regulatory compliance:

Custom Report Builder

Create tailored reports for specific business needs.

Report Designer

Visual report builder with drag-and-drop interface:

Data Sources

Available data for custom reports:

// Example data structure
{
  "documents": {"fields": ["id", "name", "type", "size", "created", "modified", "author"],"relationships": ["folder", "metadata", "versions", "audit_log"]},
  "users": {"fields": ["id", "name", "email", "department", "role", "last_login"],"relationships": ["groups", "permissions", "activity_log"]},
  "workflows": {"fields": ["id", "name", "status", "started", "completed", "duration"],"relationships": ["tasks", "participants", "documents"]
  }
}

Visualization Options

Multiple chart types for data presentation:

Advanced Analytics

Deep dive into data patterns and trends.

Trend Analysis

Identify patterns over time:

Predictive Analytics

AI-powered insights:

Cross-Reference Analysis

Correlate different data points for insights:

// Example correlation query
SELECT 
  d.department,
  AVG(w.completion_time) as avg_completion,
  COUNT(DISTINCT u.id) as unique_users,
  SUM(d.size) as total_storage
FROM documents d
JOIN workflows w ON d.id = w.document_id
JOIN users u ON d.created_by = u.id
WHERE d.created_date > '2024-01-01'
GROUP BY d.department

Scheduled Reports

Automate report generation and distribution.

Report Scheduling

Configure automatic report generation:

Distribution Lists

Manage report recipients by role, department, or custom groups.

Data Export

Export analytics data for external analysis.

Export Formats

Available export options:

FormatUse CaseFeatures
PDFPresentation, archivalFormatted, charts included
ExcelFurther analysisRaw data, pivot-ready
CSVDatabase importUniversal compatibility
JSONAPI integrationStructured data
Power BIAdvanced visualizationDirect connector

Bulk Data Export

Export large datasets with filters and field selection for big data analysis.

Real-time Monitoring

Live system monitoring and alerts.

Activity Feed

Real-time stream of system events with filtering options.

Alert Configuration

Set up alerts for critical metrics:

API Analytics Access

Programmatic access to analytics data.

Analytics Endpoints

REST API endpoints for analytics:

// Analytics API examples
GET /api/v2/analytics/summary
GET /api/v2/analytics/documents/activity?period=7d
GET /api/v2/analytics/users/adoption
GET /api/v2/analytics/workflows/performance
POST /api/v2/analytics/custom-query

Webhook Events

Real-time analytics events via webhooks for external dashboard integration.

Common Analytics Scenarios

Practical examples of analytics in action.

Scenario 1: Optimizing Storage Costs

Use document age analysis and duplicate detection reports to identify candidates for archival or deletion. Cross-reference with access history reports to determine which old documents are still actively used versus those consuming storage unnecessarily. Most organizations reduce storage costs by 30-40% within the first quarter.

Scenario 2: Improving Workflow Efficiency

Workflow completion time reports reveal bottlenecks in approval processes. Compare task distribution across team members to identify overloaded approvers. SLA compliance reports highlight workflows at risk of missing deadlines. Use these insights to rebalance workloads and streamline approval chains, typically reducing completion times by 50%.

Scenario 3: Ensuring User Adoption

User activity summaries and login frequency reports identify departments with low adoption rates. Training needs analysis pinpoints specific features users struggle with. Power user statistics help identify champions who can mentor colleagues. Targeted training based on these analytics typically increases active usage by 60% within 90 days.

Scenario 4: Demonstrating Compliance

Audit trail reports and retention policy compliance data provide evidence for regulatory audits. Security incident logs and access violation reports demonstrate proactive security monitoring. Export these as PDF reports for compliance documentation, saving 40+ hours during annual audit preparation.

Best Practices

Get the most from analytics and reporting:

  • Define KPIs before creating reports
  • Start with pre-built reports, customize as needed
  • Schedule regular report reviews
  • Use filters to focus on relevant data
  • Share insights with stakeholders
  • Act on analytics findings
  • Monitor trends, not just snapshots
  • Combine multiple data sources for context
  • Keep reports simple and actionable
  • Regular cleanup of unused reports