Training & Certification

Master Document Management

Comprehensive training programs designed to help you and your team get the most from Ademero. From quick start sessions to advanced certifications.

Why Training Matters for Document Management Success

Purchasing document management software is just the first step—the real value comes from ensuring your team knows how to use it effectively. Organizations that invest in comprehensive training see 85% faster user adoption, 90% fewer support tickets, and twice the productivity improvements compared to those who skip formal training. The difference between a successful deployment and a struggling one often comes down to how well your team is prepared.

Our training programs are designed by practitioners who understand the real-world challenges of document management implementation. We don't just teach button-clicking—we focus on business workflows, best practices, and practical scenarios your team will encounter daily. Whether you're onboarding your first users or looking to upskill existing power users, our curriculum adapts to your team's experience level and your organization's specific needs. Research from the Training Industry and the Association for Talent Development (ATD) confirms that organizations investing in structured employee training programs see significant improvements in productivity, retention, and ROI.

With flexible training formats including live virtual sessions, self-paced online courses, on-site workshops, and comprehensive documentation, you can choose the approach that fits your schedule, budget, and learning preferences. And with our certification programs, your team members can validate their expertise and advance their careers while delivering measurable value to your organization. Studies show that employees who complete recognized professional certifications report higher job satisfaction and have greater opportunities for career advancement.

85%
Faster User Adoption
90%
Reduction in Support Tickets
2x
Productivity Improvement
98%
Training Satisfaction Rate

Training Programs for Every Need

Whether you're just getting started or looking to become an expert, we have the right training program for you

Beginner
2 hours
Quick Start Training
Get up and running quickly with essential features

Format: Virtual Instructor-Led

What You'll Learn:

  • System navigation
  • Document upload & management
  • Search & retrieval
  • Basic workflows
Intermediate
8 hours
Power User Certification
Master advanced features and workflows

Format: Self-Paced + Live Sessions

What You'll Learn:

  • Advanced search techniques
  • Workflow automation
  • Custom metadata
  • Integration features
Advanced
16 hours
Administrator Training
Complete system administration and configuration

Format: Instructor-Led Workshop

What You'll Learn:

  • System configuration
  • User management
  • Security settings
  • Performance optimization
All Levels
Flexible
Custom Team Training
Personalized training for your specific use cases

Format: Tailored to Your Needs

What You'll Learn:

  • Industry-specific workflows
  • Department processes
  • Integration training
  • Best practices

Flexible Training Options

Choose the training format that works best for your team

Live Virtual Training
Interactive sessions with expert instructors
  • Real-time Q&A
  • Screen sharing
  • Hands-on exercises
Self-Paced Courses
Learn at your own pace with online modules
  • 24/7 access
  • Progress tracking
  • Downloadable resources
On-Site Workshops
Customized training at your location
  • Team training
  • Custom curriculum
  • Hands-on practice
Documentation & Resources
Comprehensive guides and reference materials
  • User guides
  • Video tutorials
  • Best practices

Get Certified

Validate your expertise with Ademero certifications

Certified User
Foundation

Requirements: Complete Quick Start Training

Benefits: Basic system proficiency

Certified Power User
Professional

Requirements: Pass power user exam

Benefits: Advanced feature expertise

Certified Administrator
Expert

Requirements: Complete admin training + exam

Benefits: Full system mastery

"The training program was exceptional. Our team was productive within days, not weeks. The certification program helped us identify and develop power users who now train others."
Jennifer Martinez
IT Director, Global Manufacturing Inc.
500+
Users Trained
85%
Certified Within 30 Days
98%
Satisfaction Rate

Training Program FAQs

Common questions about Ademero training and certifications

1How quickly can we train our team?

Training timelines depend on your team size and chosen format. For quick wins, our 2-hour Quick Start Training can have your team using basic features immediately—many organizations complete initial training within their first week of implementation. For comprehensive preparation, plan 2-4 weeks including Quick Start sessions for all users, specialized training for power users, and administrator certification for IT staff. Self-paced courses allow users to learn at their own speed with 24/7 access, while scheduled live sessions provide structure and accountability. Most organizations achieve full team proficiency within 30 days using our recommended blended learning approach.

2Is training included with our software license?

Basic training resources including user guides, video tutorials, and documentation are available to all customers at no additional cost. Implementation packages typically include Quick Start Training for up to 25 users as part of the onboarding process. Advanced training programs (Power User Certification, Administrator Training, Custom Workshops) are offered separately to ensure you only pay for what you need. Many organizations budget 10-15% of their software investment for comprehensive training, which typically delivers 5-10x ROI through faster adoption and fewer support issues. We also offer training credits that can be applied flexibly across different programs as your needs evolve.

3Can we customize training for our specific workflows?

Absolutely! Our Custom Team Training program is specifically designed for this. We work with your team to understand your unique processes, industry requirements, and use cases, then build training content around your actual workflows rather than generic examples. For instance, a healthcare organization might focus heavily on HIPAA-compliant document handling and patient record workflows, while a manufacturing company would emphasize supplier documentation and quality control processes. Custom training includes your terminology, sample documents that mirror your real files, and exercises based on scenarios your team will encounter daily. This approach accelerates learning because team members immediately see relevance to their jobs.

4What happens if we hire new employees after initial training?

Ongoing training for new hires is easy with our flexible options. Self-paced online courses are perfect for individual onboarding—new employees can work through modules at their own speed with immediate access upon hire. We also run regularly scheduled public training sessions (monthly Quick Start sessions, quarterly Power User programs) where you can enroll new team members as needed. For organizations with frequent hiring, many choose annual training subscriptions that include unlimited seats for Quick Start Training, making it simple to onboard new employees without budget approvals for each person. Your certified internal power users can also leverage our train-the-trainer materials to handle basic onboarding internally.

5How do certifications benefit our organization?

Certifications create measurable value in multiple ways. First, they validate competency—you know certified users can perform specific tasks independently without constant support. Second, certified power users become internal champions who help colleagues and reduce dependency on external support. Third, certifications motivate professional development; many organizations report higher employee satisfaction when training includes recognized credentials. Fourth, having certified administrators ensures proper system configuration, security, and performance. Organizations with at least one Certified Administrator experience 75% fewer technical issues. Finally, certifications create succession planning—when key users leave, you know who else can fill critical roles. We recommend at minimum one Certified Administrator per 200 users and one Certified Power User per department.

6What if our team needs refresher training or advanced topics later?

Training isn't a one-time event—we support continuous learning. Self-paced course access never expires, so team members can revisit modules anytime for refreshers. We release updated training content quarterly as new features launch, ensuring your team stays current. Many organizations schedule annual refresher workshops, especially after system upgrades or workflow changes. For advanced topics beyond standard certifications, we offer specialized training sessions on integrations, advanced automation, custom development, and industry-specific features. Our community learning portal also provides ongoing education through peer discussions, recorded webinars, best practice sharing, and user group meetings. Certified users receive early access to advanced content and beta training programs.

Start Your Training Journey Today

Empower your team with the skills they need to maximize your document management investment.